is online retail? | back to top
Online retail is a site designed to allow fans of Ettison Clio to purchase music
and merchandise via credit card. Powered by Paypal merchant tools. We enable any
individual with an email address to securely, easily and quickly send and receive
payments online. PayPal's service builds on the existing financial infrastructure
of bank accounts and credit cards and utilizes the world's most advanced proprietary
fraud prevention systems to create a safe, global, real-time payment solution.
PayPal has quickly become a global leader in online payment solutions with over
30 million account members worldwide and is now available in 38 countries around
long will it take for me to receive my order? | back
All orders take between 1 to 2 weeks to be processed and shipped
to their destination. They are shipped via first class United States Postal Service
which ships packages to any location in the continental United States in 3 to
5 days. Michigan orders typically take only 1 to 2 days to reach their destination.
are shipping and handling costs calculated?
Shipping rates for most items we sell are based on weight of that
item. Handling is determined by the number of items and size of items you order.
When possible, certain items when packaged with similar sized items, will reduce
both the shipping and handling rates.
I have to pay sales tax?
If you are a Michigan resident, by law we must collect sales tax
for any items sold. The current rate is 6%.
package came, but it doesn't have everything I ordered.
We triple check our inventory sheets on all packages, but from
time to time, human error will occur. If you have purchased product which did
not come in your package, please contact us using the information at the top of
ordered the wrong size, can I exchange it for a different?
You may return most items sold by EC online retail within 30 days
of delivery for a full refund. We'll also pay the return shipping cost if the
return is a result of our error. Please note that we are able to exchange items.
don't have Paypal, can I order via mail instead?
Definitely. We have created a form in .pdf format that allows you
to type and select the items you wish to purchase from the retail site. From here
your totals will automatically be calculated. All you then have to do is print
off the form and send it in with check or cash to the address listed. Download
the template, here.
our packaging materials
We use a variety of packaging materials to protect the products
you've ordered. We also recognize the importance of shipping your items so that
they arrive in perfect condition. But we also care about the environment, as do
many of you. That's why we make sure our packaging materials are recyclable, and,
where possible, made from recycled materials themselves. Please recycle them!
Copyright © 2003-2004 Ettison Clio